Privacy Policy
Privacy Policy
(Compliant with the Privacy Act 1988 and Australian Privacy Principles)
1. Information We Collect
We collect personal information such as your name, email, phone number, shipping address, order details and payment method.
We also collect device data like IP address, browser type and pages viewed.
2. How We Collect Information
We collect information when you:
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Place an order
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Contact us
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Request support
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Subscribe to emails
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Browse the website
3. How We Use Information
We use your information to:
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Process orders
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Send tracking updates
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Respond to support requests
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Manage returns and warranties
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Improve our website
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Prevent fraud
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Communicate promotions (only if you opt in)
4. When We Share Information
We only share information with:
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Payment providers
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Shipping and courier partners
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IT and security providers
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Legal authorities when required
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We do not sell your information.
5. Overseas Storage
Some data may be stored on servers outside Australia, such as in the USA, Canada or Europe.
6. Data Security
We protect your information using SSL encryption, secure servers, access controls and regular audits.
7. Your Rights
You may request access to or correction of your personal information at any time by emailing support@aquaharthydrate.com.
8. Retention
We keep information for as long as needed for legal and business requirements.
9. Complaints
Email us at support@aquaharthydrate.com.
If unresolved, you may contact OAIC at www.oaic.gov.au.